Terms & Conditions

1. The service

PrintVibe lets you print documents at partner print shops and campus kiosks. You scan the QR code on a kiosk, upload a file from your phone, choose copies and colour, pay online, and enter a 6-digit release code on the kiosk to print and collect your pages in person.

2. Prices and payment

The price is shown before you pay. It is the number of printed sides multiplied by the per-page rate shown for that kiosk (for example ₹2 per black & white page, ₹10 per colour page). All prices are in Indian Rupees (INR).

Payments are processed securely by Razorpay using UPI, cards, net banking or wallets. We never see or store your card or bank details.

Your order is confirmed only after the payment succeeds.

3. Your account

You sign in with a one-time code sent to your email. Keep your release code private: anyone who has it can print your order at that kiosk.

4. Your files and acceptable use

• You must own or have the right to print the files you upload.
• Do not upload unlawful, infringing, obscene or harmful content. We may refuse or cancel such orders.
• Supported files: PDF and images up to 50 MB; Word and PowerPoint up to 30 MB. Converted documents may look slightly different from the original; please check the preview before paying.

5. Collection

Paid orders must be collected at the chosen kiosk within 24 hours. Orders not collected in time are cancelled and refunded as described in our Cancellation & Refunds policy.

6. Print shops

Partner shops provide the printer, paper and space. PrintVibe provides the software and payment service. Shop partners agree to separate partner terms.

7. Liability

We aim to keep the service available but do not guarantee it will be uninterrupted. If a print fails because of the kiosk or printer, you get a full refund. Our total liability for any order is limited to the amount you paid for that order.

8. Changes

We may update these terms. The version on this page applies to orders placed after the date above.

9. Governing law

These terms are governed by the laws of India. Courts in Chennai, Tamil Nadu have jurisdiction.

10. Contact

Questions? Email support@printvibe.in or see Contact Us.